FAQs​

For orders placed with standard shipping, please allow 3 to 5 business days for your package to arrive. Note that orders may take up to 2 business days to process before shipping.

There is a maximum of 30 items per shade in order to give everyone a chance to grab their makeup bag must-haves! Note that limited-edition items may have a different maximum amount.

You may be contacted via email for verification as all orders are subject to review. The sooner you get back to us, the sooner we can ship out your EarlGraphicX order.

We want you to be satisfied with your EarlGraphicX Products purchase. You may return your order with free shipping* for a 100% money-back guarantee through our official returns channel.

Returns are currently being accepted within 30 days for products purchased online at earlgraphicx.co.za

No, we only process returns for products purchased online at earlgraphicx.co.za.

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You only need your parcel number, which can be found in the PAXI SMS, to track its location.